PRIVACY POLICY
We have drawn up a privacy policy that describes how we protect and process personal data provided to us in connection with visiting and using our website. https://lnail.pl Online Store.
Definitions
Online store – the service provider's online store at https: / / lnail.pl Service provider or VIAL - "VIAL" spółka Z ograniczoną odpowiedzialnością ul. Juliana Tuwima, nr 1/1, lok. 26, 15-746, Białystok, Poland KRS 0001148140 REGON: 540602293 NIP (VAT): PL5423494472 EORI: PL542349447200000 e-mail: info@lvial.pl
User - any entity visiting the Online Store or using the services available in it.
§ 1. What is personal data?
As defined in Article 4 (1) of regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. L. 2016. 119. 1 of 2016.05.04 (General Data Protection Regulation - "GDPR")," personal data" means any information about an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of a natural person.
§ 2. What are the legal grounds for data processing?
The user's personal data is processed for the purposes related to the implementation of the service that the user has ordered or intends to order. The data provided will be processed on the basis of Article 6 (1) lit. B) and C) GDPR, as well as in accordance with the General Data Protection Regulation, which means that such processing is necessary for the: 1. performance of an agreement to which you and VIAL are parties; or 2. take action at the request of the user prior to the conclusion of the agreement referred to in point (a). (a), 3. the processing is necessary for the fulfilment of a legal obligation to which VIAL is subject The basis for the processing may also be a legitimate interest of the controller (art. 6 para. F) GDPR, which is also direct marketing.
§ 3. Who is the administrator of users ' personal data?
"VIAL" spółka Z ograniczoną odpowiedzialnością ul. Juliana Tuwima, nr 1/1, lok. 26, 15-746, Białystok, Poland KRS 0001148140 REGON: 540602293 NIP (VAT): PL5423494472 EORI: PL542349447200000 e-mail: info@lvial.pl
§ 4. Collection of personal data.
1. Unless expressly stated otherwise, the data processed by the service provider includes: - first and last name, - address of residence or Registered office of the company, - mailing address, - e-mail address, - contact phone number, - NIP, PESEL, REGON, - delivery address (if different from your home address).
2. Personal data is collected by the service provider during:
1. 1. the Newsletter,
2. creating an account in the online store,
3. procurement,
4. entries in the SMS database.
3. When subscribing to the newsletter, The service provider collects personal data such as: email address and contact phone number.
4. When filling out the account registration form, the service provider collects such personal data as: name, surname, email address, phone number, address data for invoicing;
5. When placing orders by users who do not have an account in the online store, the service provider collects such personal data as: name, surname, email, phone number, address data for shipping the goods.
5a. during entries to the SMS database, the service provider collects personal data such as: name, surname, address of residence, country of residence, e – mail address, telephone number, and - optionally-company name, tax identification number.
6. User data is collected:
- automatically-data concerning your visit to the website of the online shop are automatically collected, e.g. your IP address, domain name, browser type, operating system type, etc.,
- when you contact us - when you contact us via website, telephone, email, etc. you provide us with your personal data, e.g. name, surname, email address, etc.
§ 5. Where is user data stored?
We store your personal data in the European Economic Area ("EEA"). Each transfer of personal data is carried out in accordance with the applicable law.
§ 6. Who has access to user data? Who do we entrust them to?
1. User data is available from VIAL and may also be shared with third parties supporting VIAL or providing services supporting its business, including IT, accounting, legal, courier, postal, product marketing or audit services. The data provided to third parties is only used to provide our services to users.
2. With your consent, your personal information may be shared with our affiliates and our business partners for direct marketing of their products and services.
3. In the event of an audit by the president of the Office for Personal Data Protection, users ' data may be made available to the Office's employees in accordance with the personal data protection act.
4. In the event of a violation of our Terms of service, violation of the law or when required by law, we may share user data with the judicial authorities.
§ 7. For what purpose do we process user data?
1. The data are processed in connection with the conclusion of contracts with users (in particular sales) and are used during their duration, inter alia, for the following purposes:
- fulfilment of legal obligations, including storage of electronic/postal correspondence data for the purposes of future claims or proceedings of competent authorities,
- placing an order, concluding and executing an agreement between VIAL and the user, including ensuring the correct quality of Service
- investigation and defence of claims,
- other purposes under the law.
2. Personal data collected when subscribing to the Newsletter are collected in order to conduct marketing activities towards users, including for analytical and statistical purposes.
3. Personal data collected when creating an account in the online store are processed for the purpose of:
* conclusion and performance of the contract for the provision of services by electronic means, i.e. enabling the user to use our website;
* conclusion and execution of the contract of sale( at a distance), the subject of which are the goods available in our online store;
* consideration of complaints that may be submitted in connection with the purchase of goods in the online store;
* investigation or defense against claims arising from the conclusion of the above-mentioned contracts; * conduct marketing activities for products and services, including for analytical and statistical purposes; * contacting users, including for purposes related to permitted marketing activities, through available communication channels, in particular and with the consent of users-by e-mail and phone;
4. Personal data collected when placing orders are processed for the purpose of:
* conclusion and performance of the contract for the provision of services by electronic means, i.e. enabling the use of the online store;
* conclusion and execution of the contract of sale( at a distance), the subject of which are the goods available in our online store;
* consideration of complaints that may be submitted in connection with the purchase of goods in the online store;
* investigation or defense against claims arising from the conclusion of these contracts;
* conduct marketing activities for products and services, including for analytical and statistical purposes; * contacting users, including for purposes related to permitted marketing activities, through available communication channels, in particular and with the consent of users, by e-mail and telephone.
§ 8. How do we use user data?
1. If you have subscribed to our Newsletter or otherwise agreed to receive it, we will use your data to send it. You will be asked if you would like to receive the Newsletter during registration. The data collected automatically can be used to analyze user behavior on our website, to collect demographic data about our users, or to personalize the content of our websites. This data is collected automatically about each user. First of all, however, personal data is collected in order to perform the services provided by US, which you order or intend to order.
2. Providing us with your personal data is completely voluntary, and if you do not do this, you will not be able to use our services or order them or receive a newsletter from the portal VIAL.
3. We will process your data until the completion of the services provided to you, as well as after such implementation for a period allowing VIAL to pursue or defend against claims for the use of our services, until their limitation, and until the fulfillment of obligations arising from tax and accounting regulations, or other generally applicable laws.
§ 9. What are your rights?
1. The user has the right to access his / her data and the right to request their rectification, deletion or restriction of their processing.
* Right of access to data: At any time, you have the right to request information about which personal data we hold about you. To do this, contact VIAL.
* Right to rectification: You have the right to request the correction of your personal data if they are incorrect, as well as to complete incomplete data by contacting VIAL.
* Right to data erasure:
You have the right to delete any data processed by VIAL at any time, except in the following situations:
- you have unfinished business with VIAL,
- you have an open order that has not yet been completed or has only been partially completed,
- you have an outstanding debt to VIAL, regardless of the payment method,
- Your debt has been sold to an outside company in the last three years,
- you have made purchases of any services, then we will retain your personal data relating to the transaction for accounting purposes
* Right to restriction:
You have the right to request that VIAL restrict the processing of your personal data under the following conditions:
- if you do not consent to the processing of data on the basis of VIAL's legitimate interest, then VIAL will restrict any processing of such data after verifying whether such legitimate interest exists,
- if you report that your personal data is incorrect, then VIAL must restrict any processing of the data until its correctness is verified,
- if the data processing is unlawful, then you can object to the erasure of your personal data and instead request the restriction of the use of your personal data,
- if VIAL no longer needs your personal data, but is required to file or dismiss a claim.
2. To the extent that the basis for the processing of personal data is the performance of a contract or the user's consent – the user has the right to transfer the provided personal data to another administrator. When VIAL processes your personal data in an automated manner, on the basis of your consent or a contract concluded, You have the right to receive a copy of your data in a readable format. This applies only to personal data that has been provided to us.
3. To the extent that the basis for data processing is a legitimate interest of the administrator – the user has the right at any time to object to the processing of his personal data. You have the right to object to the processing of your personal data. We will stop processing your personal data unless we can find a legitimate reason to do so that overrides your interest or rights, or because of legal claims.
§ 10. Right to lodge a complaint with a supervisory authority
If you believe that VIAL is processing your personal data improperly, you can contact us. You also have the right to lodge a complaint with the Supervisory Authority, which is the president of the Office for Personal Data Protection.
§ 11. How do we protect your personal data?
The communication between your computer and our server when we collect your personal data is unencrypted. On the other hand, our databases are protected from third-party access.
§ 12. How can you exercise your rights?
We have appointed staff to answer questions on the above issues, as well as be responsible for ensuring compliance with the GDPR, making recommendations on data protection impact assessments, and cooperating with the Supervisory Authority. To contact them, write to info@lvial.pl
§ 13. Updating our Privacy Policy:
We may need to update this Privacy Policy in the future. The latest version will always be available on our website. We will notify you of any changes to the content of the Privacy Policy, for example, changes to the purpose for which we use your personal data or your rights.
§ 14. Cookies
Cookies are IT data, in particular text files, which are stored in the end device of the user of services, including portals and websites or applications. Cookies contain the domain name of the website from which they come, the time they are stored on the terminal device and a unique name. Cookies store information that is often necessary for the proper functioning of the website. Cookies can store a unique number that identifies the user's device, but it does not determine the identity of the user. The website https://www.lnail.pl/ we use our own cookies: session and persistent. Own cookies are used to: maintain the cart and the user session; remember the language version and the country of delivery; remember the reference code (from where the customer came to us); remember the data entered in the order form-the form of delivery and payment, delivery address and invoice address; remember the user's preferences, e.g. sorting settings, whether to show him again some messages, etc. Facebook Instagram we also use external cookies from entities with which we cooperate, such as Google, Facebook, Instagram. Due to the fact that the operation of some cookies from third-party partners may be different than described in this policy and we cannot control the cookies placed by third-party sites, please read information about these cookies available on the websites of our partners, e.g. Google: https://www.google.pl/intl/pl/policies/technologies/cookies / and Terms of use of Google Analytics Facebook: http://www.facebook.com/help/cookies [p1]; Instagram Cookie Information https://help.instagram.com/1896641480634370?ref=ig Due to the purpose of cookies and other similar technologies, we use the following types of cookies:
* necessary for the operation of the service and applications-enabling the use of our services, e.g. authentication cookies used for services requiring authentication;
* security files, e.g. used to detect authentication fraud;
* performance - allowing you to collect information about how you use websites and applications;
* functional-allowing you to "remember" the settings selected by the user and personalize the user interface, e.g. in terms of the selected language or region from which the user comes, font size, appearance of the website and application, etc.;
* advertising-to provide users with advertising content more tailored to their interests;
* statistical-used to count statistics on websites and applications
We also use tracking pixels (aka web bugs), which perform a similar function as cookies, but are unrecognizable to the user.